Gauging the Effectiveness of our Responses
When my children were little, I used to wish–sometimes only half-jokingly–that I had a giant rubber room to put them in for short periods of time. Whether they were running and jumping around when I was trying to work, or having meltdowns because they were tired or frustrated, or were enjoying a favorite “perseverative” pursuit, I recognized that in isolation, their responses were perfectly authentic and effective. By “authentic,” I mean that their responses arose from their unique immediate individual context, and were valid expressions of where they were in life at that immediate point in time. Their responses were “effective” for them because they met their needs at that given moment. A giant rubber room would give them time and a place for those authentic responses.The problem was, their responses didn’t work for me! Their social context included me, and their immediate responses were causing problems for me. They were either disrupting my tasks, or frustrating my need to enjoy a few quiet moments, or causing embarrassment for me because I was aware of the negative responses of others who were also part of our social context. In other words, at those times my children’s authentic responses were not socially effective!
I believe this is the core issue with individuals with autism spectrum disorders (ASD). The characteristic responses generally associated with this diagnosis (differences, deviations, or delays in language and communication, imagination or restricted interests, and social interaction) are not generally a problem–for them or for anyone else–when they are alone. Perhaps this is why many seem to prefer isolation! It’s when they are placed in a social context (i.e. a restaurant, classroom, crowded hallway, around the dinner table, or on the playground) surrounded by the opinions and expectations of others, that their authentic responses struggle or cease to be effective.
And it’s not just those with ASD who struggle to produce socially effective responses! A few weeks ago I was shopping with my two younger children. I was tired, and noticeably crabby. Finally my son said, “Mom, don’t take this the wrong way, but I can tell you didn’t take a nap!” In other words, I may have been responding at that moment in a way that accommodated my raw nerves and tired senses, but my responses weren’t working for my kids!
Complete, sustained isolation is rarely possible or desirable. How, then, do we help ourselves and others to determine whether our responses are socially effective?
First, after choosing and enacting a response, we gauge the effectiveness of the response for ourselves. In other words, we go back to “MY CONTEXT” (the starting point of the Social Response Pyramid(TM)) to see how it has changed. How am I feeling about what I did or said? What have I learned? Did my response work for me? But we can’t stop there! We cannot underestimate the importance of the social context, and of the thoughts, feelings, and responses of those around us; for it is the social context that will determine the effectiveness of our responses.
Usually, like my son did for me at the mall, other people can readily tell us whether or not our responses were socially effective. But we all need to learn to gauge the effectiveness of our responses by using the following strategies:
1. Reading nonverbal cues. Are people frowning as though they disagree with what you just said? Are they looking at their watches because they are hoping to finish this discussion soon? (This may be difficult for some people to determine, especially those with ASD. They may need to be encouraged to rely on the next two strategies).
2. Listening to the responses of others. People may be telling us to be more quiet (our response was too loud), or to listen more carefully (our responses might not have fit with their expectations, leading them to assume we misunderstood their instructions or weren’t listening), or to stop something we’re doing (our response is a hindrance to them in some way).
3. Asking for feedback from others. Sometimes we simply aren’t sure whether or not our responses worked for those around us. That’s when we can say, “Did I hurt you when I did that?” or “I realize that might not have made sense. Would you like me to rephrase what I just said?” or even, “Did you hear me? Can you tell me what I just said?”
Every time we gauge the effectiveness of our responses, we add to the knowledge and experience that forms the basis of our own immediate individual context. That means that hopefully next time, we will be more likely to make choices that lead to effective responses.
Many of you have asked to see a visual representation of the Social Response Pyramid(TM). I am working on posting more information to our web site at www.thegraycenter.org, but for now, you are welcome to email me at laurel@thegraycenter.org to request a pdf that shows the basics. We hope to soon have a training DVD available, also. Many of the resources available through The Gray Center help with a variety of aspects of social understanding and autism. You can find them at www.thegraycenter.org/store. Best wishes as you continue to work to promote social understanding!Laurel Hoekman, Executive Director
The Gray Center for Social Learning and Understanding
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